Refund policy

Satisfaction Guarantee

We stand fully behind our products. If you are not satisfied with your purchase for any reason, you have the right to request a full exchange or full refund within 7 days of receiving your order — no questions asked.

You may request a return, exchange, or full refund within 7 days of receiving your order if:
- You are not satisfied with the product or results
- The product arrived damaged or defective
- You received the wrong item

How to Request a Return or Refund:
Contact our customer support via WhatsApp within 7 days of receiving your order. Provide your order number and the reason for your return. Our team will respond within 1 to 2 business days.

Refunds:
Approved refunds are issued as a full cash refund or product exchange — your choice. Return shipping is free, we cover the cost. Cash refunds are processed within 5 to 7 business days.

Note: Orders refused at the door without a valid reason may affect your ability to place future orders.